Frequently Asked Questions
Can’t find what you are looking for? Send your question directly to our specialists, and our team will review it in the CuraLink inbox.
01What is REAP?
REAP is a healthcare technology company focused on delivering integrated digital health solutions that connect clinical, operational, imaging, and financial workflows across healthcare organizations.
Its portfolio includes hospital information systems, enterprise imaging, secure image sharing, DICOM printing solutions, pharmacy automation, and healthcare workflow connectivity.
02What does REAP help healthcare providers achieve?
REAP helps healthcare providers modernize healthcare operations by improving workflow efficiency, medical image access, interoperability, patient experience, and operational visibility.
Its solutions are designed to support hospitals, diagnostic centers, radiology departments, medical groups, and multi-site healthcare networks.
03What type of healthcare organizations can use REAP solutions?
REAP solutions are suitable for:
- ✓Hospitals
- ✓Radiology departments
- ✓Diagnostic imaging centers
- ✓Medical groups
- ✓Clinics
- ✓Government healthcare authorities
- ✓Private hospital groups
- ✓Multi-site healthcare networks
- ✓Teleradiology providers
- ✓Emerging healthcare markets
04Are REAP solutions only for large hospitals?
No. REAP solutions can support large hospitals, as well as diagnostic centers, clinics, outpatient facilities, regional healthcare groups, and growing healthcare networks.
The platform approach allows organizations to start with specific needs, such as image sharing, PACS, DICOM printing, or HIS, and expand gradually.
05What makes REAP different?
REAP combines international-grade healthcare technology with practical deployment models, localized implementation, cost-conscious pricing, and a connected digital health ecosystem.
Instead of offering isolated software or hardware products, REAP positions its solutions as part of a complete healthcare workflow platform.
01What is healthcare interoperability?
Healthcare interoperability means that different healthcare systems, devices, platforms, and departments can exchange and use information in a structured and reliable way.
For hospitals, interoperability helps connect patient records, imaging systems, radiology workflows, billing, reporting, pharmacy, and clinical operations.
02Why is interoperability important in healthcare?
Interoperability reduces disconnected workflows. It helps healthcare teams access the right information faster, improves communication between systems, reduces repeated manual work, and supports better clinical and operational decisions.
In practical terms, it allows hospital systems, imaging devices, PACS, RIS, HIS, and other platforms to work together instead of operating as separate silos.
03What is DICOM?
DICOM stands for Digital Imaging and Communications in Medicine. It is the international standard used for medical images and related information.
DICOM allows medical imaging devices and systems such as CT, MRI, X-ray, ultrasound, PACS, workstations, AI tools, archives, and printers to exchange, store, display, process, and print medical images.
04Why is DICOM important?
DICOM acts like the universal language of medical imaging.
Without DICOM, every manufacturer could use a different image format, making it difficult for devices and systems to communicate. With DICOM, healthcare organizations can connect imaging devices, PACS platforms, radiology workstations, cloud archives, AI tools, and DICOM printers within one medical imaging workflow.
05What is HL7/FHIR?
FHIR stands for Fast Healthcare Interoperability Resources. It is a healthcare data exchange standard developed by HL7 to support the electronic exchange of healthcare information.
In modern healthcare environments, FHIR helps systems exchange structured patient and clinical data more effectively.
06Do REAP solutions support interoperability standards?
Yes. REAP solutions are positioned around healthcare interoperability needs, including standards-based connectivity for hospital systems, imaging workflows, and digital health environments.
The presentation specifically highlights HL7, IHE, and FHIR compliance for Say Care - HIS, and DICOM-based workflow relevance across imaging solutions.
01What is CuraLink?
CuraLink is an enterprise healthcare connectivity and interoperability platform designed to support secure medical image and report sharing across healthcare workflows.
It helps hospitals, diagnostic centers, and healthcare networks connect imaging workflows, support secure access, simplify referrals, and improve collaboration between care teams.
02Is CuraLink only for image sharing?
No. CuraLink goes beyond basic image sharing.
It supports secure image and report access, teleradiology workflows, referral collaboration, patient access, system connectivity, and scalable medical imaging operations.
03How does CuraLink help hospitals?
CuraLink helps hospitals improve access to medical images and reports, reduce workflow delays, support secure clinical collaboration, and connect imaging workflows across departments, facilities, physicians, and patients.
04Can CuraLink support teleradiology?
Yes. CuraLink supports secure teleradiology workflows by enabling authorized access to medical images and reports for remote review, consultation, and collaboration.
05Is CuraLink suitable for diagnostic centers?
Yes. CuraLink is suitable for diagnostic centers that need to share imaging results securely with physicians, patients, hospitals, and referral partners.
It can help reduce manual transfer processes and improve the speed of image and report delivery.
06Does CuraLink require complex infrastructure?
CuraLink is designed to support practical deployment, including mobile-first access and secure sharing workflows that reduce the need for complicated infrastructure.
This makes it especially useful for fast-growing and emerging healthcare markets.
07Can CuraLink work with existing hospital systems?
Yes. CuraLink is designed to support integration with existing healthcare and imaging workflows, helping organizations improve interoperability without replacing their entire infrastructure.
01What is NEXUS?
NEXUS is REAP’s PACS and enterprise imaging platform.
It helps healthcare providers store, retrieve, distribute, access, view, and manage medical images securely across departments, facilities, and clinical teams.
02What is PACS?
PACS stands for Picture Archiving and Communication System. It is a medical imaging technology used by healthcare organizations to securely store and digitally transmit medical images and clinically relevant reports.
03How does NEXUS help healthcare providers?
NEXUS gives healthcare providers centralized and secure access to medical imaging. It helps radiologists, doctors, hospitals, and diagnostic centers access imaging studies faster, improve diagnostic workflows, and reduce fragmentation across imaging operations.
04Is NEXUS only for radiology departments?
No. NEXUS supports radiology departments, hospitals, diagnostic imaging centers, physicians, teleradiology teams, and multi-site healthcare networks.
It can serve as an enterprise-wide diagnostic imaging platform, not just a departmental storage system.
05Does NEXUS integrate with RIS and HIS?
Yes. NEXUS is positioned to integrate with RIS and HIS workflows, helping connect image storage and viewing with radiology operations and wider hospital workflows.
The REAP presentation specifically describes NEXUS PACS as supporting centralized image storage, efficient retrieval, streamlined distribution, and seamless RIS/HIS workflow integration.
06Can NEXUS support remote access?
Yes. NEXUS can support secure image access for authorized users, which is important for remote review, multi-site operations, teleradiology, and physician collaboration.
07Can NEXUS reduce film dependency?
Yes. By centralizing medical image storage, viewing, and distribution digitally, NEXUS can help reduce reliance on physical film and manual image transfer processes.
01What is NEXTA?
NEXTA is a digital image and report sharing solution that helps modernize how medical imaging results are delivered to patients, physicians, and healthcare partners.
It supports a shift away from CDs, printed films, and USB-based delivery toward secure digital access.
02How does NEXTA work?
NEXTA enables patients and physicians to access imaging studies and reports digitally through QR codes, secure links, or cloud-based access workflows.
This makes image sharing faster, easier, and more convenient than traditional physical media.
03What problem does NEXTA solve?
NEXTA helps reduce the operational burden caused by CDs, films, USBs, printing, manual handovers, and repeated patient visits for imaging copies.
It improves patient experience while helping healthcare providers reduce physical media dependency and operational cost.
04Is NEXTA suitable for diagnostic centers?
Yes. NEXTA is highly suitable for diagnostic imaging centers that need to deliver imaging results to patients, referring physicians, and partner facilities faster and more efficiently.
05Can NEXTA improve patient satisfaction?
Yes. NEXTA gives patients a more modern and convenient way to access and share their imaging results without carrying CDs or printed films between appointments.
06Does NEXTA support digital transformation?
Yes. NEXTA can be a practical first step toward imaging digitization, especially for healthcare organizations that want to modernize image sharing before implementing a complete hospital-wide digital transformation.
01What are REAP DICOM Printing Solutions?
REAP DICOM Printing Solutions include the Ultra 101 and Pro-101 DICOM Printers.
They are medical-grade DICOM printing solutions designed for hospitals, radiology departments, and imaging centers that need high-quality printed medical images within a connected imaging workflow.
02Are REAP DICOM Printers just hardware devices?
No. REAP DICOM Printers should not be positioned as hardware only.
They are part of a complete imaging workflow ecosystem, designed to connect with PACS, RIS, imaging systems, DICOM modalities, and medical printing workflows.
03What are Ultra 101 and Pro-101?
Ultra 101 and Pro-101 are REAP’s DICOM medical printing solutions.
They are designed to support high-quality, reliable, and cost-efficient medical image printing for healthcare providers that still require physical image output as part of their clinical, referral, or patient workflow.
04Can REAP DICOM Printers integrate with PACS?
Yes. REAP DICOM Printers are positioned to integrate with PACS and RIS workflows.
The presentation describes REAP Printing Solutions as high-quality, cost-effective medical image printing systems that integrate with NEXUS PACS/RIS workflows and help reduce dependency on expensive legacy film systems.
05What modalities can DICOM printers support?
DICOM printing workflows can support images from modalities such as CT, MRI, X-ray, ultrasound, and other DICOM-compatible imaging systems.
The exact supported modalities may depend on configuration and deployment requirements.
06How do DICOM printers reduce cost?
DICOM printers can help reduce dependency on expensive legacy film systems, improve workflow efficiency, and give healthcare providers better control over printing-related operational costs.
07Who needs DICOM printing solutions?
DICOM printing solutions are suitable for hospitals, radiology departments, diagnostic imaging centers, outpatient clinics, multi-modality imaging facilities, and healthcare providers that still require physical image output.
01What is Say Care - HIS?
Say Care - HIS is REAP’s Hospital Information System.
It is a comprehensive platform designed to integrate clinical, administrative, and financial workflows in one modular system.
02What hospital workflows does Say Care - HIS support?
Say Care - HIS supports patient administration, ADT, electronic medical records, order entry, results management, pharmacy, inventory, billing, revenue cycle management, scheduling, and bed management.
These modules are listed in the REAP presentation as core components of the Say Care - HIS platform.
- ✓Patient Administration
- ✓ADT
- ✓Electronic Medical Records
- ✓Order Entry
- ✓Results Management
- ✓Pharmacy
- ✓Inventory
- ✓Billing
- ✓Revenue Cycle Management
- ✓Scheduling
- ✓Bed Management
03What does ADT mean?
ADT stands for Admission, Discharge, and Transfer.
It refers to the hospital workflow that manages patient registration, movement between departments or beds, admission status, discharge, and transfer processes.
04Does Say Care - HIS include EMR?
Yes. Say Care - HIS includes Electronic Medical Records capabilities to help healthcare teams manage patient information, clinical history, documentation, and care-related data digitally.
05Does Say Care - HIS support billing and revenue cycle management?
Yes. Say Care - HIS includes billing and Revenue Cycle Management capabilities.
It is designed to support financial workflows and can be configured for local billing requirements depending on the healthcare market.
06Can Say Care - HIS integrate with ERP systems?
Yes. The REAP presentation highlights deep ERP integration for Say Care - HIS, including SAP FI, CO, and MM modules.
This allows hospital operations to connect with finance, controlling, and materials management workflows.
07Is Say Care - HIS suitable for MENA markets?
Yes. Say Care - HIS is positioned with Arabic-first interface capabilities, making it suitable for MENA healthcare markets and Arabic-speaking teams.
08Can Say Care - HIS support Latin American markets?
Yes. Say Care - HIS is described as Spanish and Portuguese-ready, which makes it suitable for Latin American and other multilingual healthcare markets.
09How long does Say Care - HIS implementation take?
According to the REAP presentation, Say Care - HIS is positioned with a 12–24 week implementation timeline.
The final timeline may vary depending on project scope, modules, integrations, data migration, and deployment requirements.
01What is RIS?
RIS stands for Radiology Information System.
It is a system used to manage radiology department workflows, including scheduling, patient tracking, reporting, billing, and operational management.
02How is RIS different from PACS?
PACS manages medical images and related reports.
RIS manages the workflow for radiology operations, including imaging orders, scheduling, exam status, reporting, and department operations.
In simple terms, PACS manages images. RIS manages radiology workflow.
03Does RIS connect with PACS?
Yes. RIS and PACS commonly work together to connect radiology workflow information to image storage, viewing, retrieval, and distribution.
This helps radiology teams move from imaging order to exam completion and final report more efficiently.
04Does RIS connect with HIS?
Yes. RIS can connect radiology activities with the Hospital Information System, allowing imaging orders, reports, patient details, and billing information to become part of the hospital’s wider workflow.
05Who needs a RIS solution?
RIS is useful for hospitals, radiology departments, diagnostic imaging centers, teleradiology providers, referral networks, and multi-site healthcare groups.
06Can RIS improve reporting speed?
Yes. RIS can support structured reporting workflows, exam tracking, and better coordination between radiology teams, which may help reduce delays between image capture and report delivery.
01What is REAP’s Pharmacy Automation Robot System?
REAP’s Pharmacy Automation Robot System is a medication management solution designed to automate storage, retrieval, inventory tracking, labeling, and pharmacy workflow operations.
It combines robotics with inventory optimization to support more efficient medication handling.
02What are the main capabilities of the Pharmacy Automation Robot System?
The presentation highlights:
- ✓Automated storage and retrieval
- ✓Smart inventory tracking
- ✓Space optimization
- ✓Rapid retrieval
- ✓Automated labeling
- ✓Compatibility with consolidated service centers
- ✓HIS/ERP integration
03How does pharmacy automation help hospitals?
Pharmacy automation can help hospitals improve medication access, reduce manual handling, optimize stock visibility, improve space utilization, and connect pharmacy operations with hospital and ERP systems.
04Can the Pharmacy Automation Robot System integrate with HIS and ERP?
Yes. The REAP presentation states that the Pharmacy Automation Robot System supports HIS/ERP integration, allowing pharmacy workflows to connect with existing hospital systems.
01Which regions does REAP focus on?
REAP is positioned to serve healthcare markets across North America, MENA, Latin America, Africa, and other emerging regions where healthcare organizations are actively moving toward digital transformation.
02Are REAP solutions suitable for emerging markets?
Yes. REAP solutions are designed with practical deployment, localized operational models, cost-effective pricing, and regional adaptability in mind.
This makes them suitable for emerging healthcare markets where organizations need scalable modernization without unnecessary complexity.
03Can REAP solutions support multi-site healthcare networks?
Yes. REAP solutions can support healthcare groups that operate across multiple branches, hospitals, diagnostic centers, or regional facilities.
Solutions such as NEXUS, CuraLink, NEXTA, RIS workflows, and Say Care - HIS can help standardize operations and improve access across locations.
04Can healthcare organizations start with one solution only?
Yes. Healthcare providers can start with a specific solution based on their priority, such as PACS, image sharing, DICOM printing, digital delivery, HIS, RIS workflows, or pharmacy automation.
The ecosystem can then expand gradually as the organization’s digital transformation needs grow.
05Do REAP solutions support cloud-based workflows?
Some REAP solutions are positioned to support cloud-enabled access and multi-site workflows, especially around medical image sharing, secure access, and digital delivery.
The final deployment model should be defined based on each organization’s infrastructure, regulatory needs, data hosting requirements, and operational goals.
06Can REAP solutions work with existing systems?
Yes. REAP solutions are designed to support integration with existing hospital, imaging, radiology, pharmacy, and enterprise systems.
The level of integration depends on the existing infrastructure, system vendors, interoperability standards, and project scope.
01Are REAP solutions designed for secure healthcare workflows?
Yes. REAP solutions are positioned to support secure healthcare workflows, particularly in medical image sharing, PACS access, digital delivery, and connected hospital operations.
Security requirements should always be finalized based on each project’s infrastructure, hosting model, user roles, local regulations, and compliance requirements.
02Who can access medical images and reports?
Access should be limited to authorized users, such as radiologists, physicians, healthcare staff, patients, or approved referral partners, depending on the workflow and permissions configured for the healthcare organization.
03Can patients access their imaging digitally?
Yes. Solutions such as CuraLink and NEXTA can support patient access to medical images and reports via secure digital methods, including QR codes, secure links, and cloud-enabled sharing workflows.
04Can doctors access imaging remotely?
Yes. Depending on deployment and access permissions, authorized physicians and radiologists can access imaging studies remotely, supporting teleradiology, second opinions, referrals, and multi-site collaboration.
Still Have Questions?
Our team can help you understand which REAP solution fits your organization’s needs — from hospital information systems and enterprise imaging to secure image sharing, DICOM printing, RIS workflows, and pharmacy automation.
